Project Overview
A mission-driven redesign of Upwardly Global’s Afghan Support landing page, focused on improving clarity, accessibility, and engagement through thoughtful UX and scalable design systems.
Client
Upwardly Global
Challenge
Redesign the Afghan Support landing page to improve clarity, usability, and engagement for Afghan newcomers and potential partners.
Role
Lead UX Designer – UX/UI strategy, wireframes, visual design, stakeholder reviews
Discovery
Conducted stakeholder interviews to define primary goals
Increase awareness of Afghan support services
Boost coaching sign-ups and donor interest
Improve mobile performance and accessibility
Audited existing page for UX issues
Content overload
Poor visual hierarchy
Non-responsive layout
Outdated imagery and inconsistent branding
Stakeholder Insight
During discovery, we interviewed internal stakeholders across outreach, development, and leadership. A common theme emerged: the site was too rigid and lacked clarity for users trying to access services.
One stakeholder noted the need for “flexible landing page creation and better guidance for job seekers navigating the site,” pointing to gaps in both CMS flexibility and user flow.
Strategy & Wireframes
Collaborated with stakeholders to align on content priorities using user flows and IA mapping
Designed mid-fidelity wireframes to test layout and content strategy
Introduced modular content zones to support easier content updates in the future
Wireframe Whiteboard
Final Design & Visual Direction
Refined visual hierarchy with clear calls to action
Added culturally relevant imagery and authentic voices (via “I Am” stories)
Improved mobile responsiveness and accessibility scores
Side by Side Comparison
Clarified content hierarchy with clear sectioning, bold headlines, and consistent visual rhythm
Strengthened calls-to-action (CTAs) using a consistent style and priority order (“Hear Our Stories,” “Partner With Us,” “Donate”)
Humanized storytelling through the “I Am” series — featuring real Afghan voices with photos, quotes, and action buttons
Improved mobile responsiveness with a modular layout that adapts cleanly across devices
Streamlined navigation by reducing top-level links and grouping related actions logically
Modernized brand expression using clean typography, whitespace, and consistent color application
Enhanced accessibility and readability with improved contrast, alt-text-ready design, and scannable content blocks